db789's Privacy Policy

Scope & Definitions

This privacy policy applies to all users of the db789 platform (website, mobile version, and all related services). By using the platform, you are considered to have agreed to the terms of this policy.

Key Definitions

• Personal Information: Any information that can identify a specific individual — such as name, email address, phone number, and payment details.
• Processing: Any operation involving the collection, storage, use, transfer, or deletion of data.
• Third Party: Any individual, organization, or service provider other than db789.
• Cookies: Small data files stored in your browser that are used to improve your experience on the platform.

What Types of Information Are Collected

When creating an account, using services, and completing transactions on the db789 platform, various types of information need to be collected. This information is used to ensure service quality and to keep your account secure.

Registration & Identity Information

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Identity verification documents (where applicable)

Financial Information

• Payment method details — bKash, Nagad, Rocket, or Upay account number
• Deposit and withdrawal history
• Transaction date, amount, and status

Usage & Technical Information

• IP address and device type
• Browser version and operating system
• Time spent on the platform, pages visited, and gaming activity
• Information collected through cookies and similar tracking technologies

Purpose of Using Information

db789 uses collected information only for lawful and specific purposes. No data is processed without a defined purpose. Each purpose is clearly described below:

• Account Management: Creating, verifying, and keeping your account secure.
• Service Delivery: Keeping games, betting, deposits, withdrawals, and bonus services running without interruption.
• Customer Support: Helping resolve issues via live chat or email.
• Fraud Prevention: Detecting suspicious activity to keep your account secure.
• Legal Compliance: Ensuring applicable laws and regulations are followed.
• Service Improvement: Further improving the platform's experience and functionality.
• Responsible Gaming: Identifying excessive betting risks and providing support to users when needed.

Information Sharing & Disclosure

db789 never sells your personal information. Information is shared only in limited and specific circumstances, and the utmost care is taken in every case.

Circumstances for Sharing Information

• Payment Processors: Necessary information is shared to complete transactions through bKash, Nagad, Rocket, and Upay.
• Technology Partners: Software and hosting service providers required to operate the platform work under strict confidentiality agreements.
• Legal Authorities: Information may be provided to fulfill court orders or legitimate requests from government agencies.
• Fraud Investigations: Information may be disclosed to relevant authorities in cases of financial crime or account security threats.

Outside the circumstances listed above, no information is shared with any third party without your explicit consent.

Data Security Measures

db789 follows industry-standard technology and practices to protect your information. Security is not just a feature — it is the core foundation of the platform.

• SSL/TLS Encryption: All data exchanged between the website and servers remains encrypted.
• Password Hashing: Passwords are never stored in plain text — strong hashing algorithms are always used.
• Access Control: Only authorized personnel can access specific data.
• Security Testing: Regular system audits and vulnerability assessments are conducted.
• Data Backup: Regular backups are taken in a secure environment.

Please note that no transmission of information over the internet is completely risk-free. db789 is committed to ensuring the highest level of security, but users are also advised to keep their passwords private and to contact us immediately if they notice any suspicious activity.

Cookies & Tracking Technology

The db789 platform uses cookies and similar technologies. These improve your browsing experience and ensure the platform functions properly.

Types of Cookies

• Essential Cookies: Required to maintain login sessions and keep core services working. These cannot be disabled.
• Functional Cookies: Remember user preferences (such as language settings) and monitor platform performance.
• Analytics Cookies: Help improve services by analyzing usage patterns. These do not personally identify you.

You can manage cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

Data Retention Period

db789 does not retain information longer than necessary. The retention period depends on the type and purpose of the data.

• Account Information: Retained while the account is active. After the account is closed, it is kept for the legally required period.
• Financial Transaction Records: Retained for a set period as required by legal and audit obligations.
• Customer Service Communications: Retained for a limited time after the issue is resolved.
• Cookie Data: Retention period is determined by the type of cookie; session cookies are deleted when the browser is closed.

Once the defined retention period ends, information is securely and permanently deleted or anonymized.

Your Rights

As a user of the db789 platform, you have the following rights over your personal information. If you wish to exercise these rights, please contact the support team.

• Right of Access: You have the right to know what information db789 holds about you.
• Right to Rectification: You may request that incorrect or incomplete information be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, subject to legal obligations.
• Right to Object to Processing: You have the right to object to the processing of your information for specific purposes.
• Right to Portability: You may receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: Where information is processed on the basis of consent, you may withdraw that consent at any time.

After receiving a request to exercise a right, db789 will respond within a reasonable time. Identity verification may be required.

Protection of Minors

The db789 platform is strictly not for anyone under 21 years of age. We do not knowingly collect information from minors.

An age verification process is conducted at the time of account registration. If information from a person under 21 is inadvertently collected, the relevant account will be closed and the information deleted as soon as this becomes known.

If a parent or guardian believes their child is using this platform, please contact the support team immediately.

Third-Party Services

The db789 platform includes services from game software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and others). These third-party providers follow their own privacy policies.

db789 is not responsible for the privacy practices of third-party websites or services. Users are advised to read the individual privacy policy of each service provider.

Payment processors — bKash, Nagad, Rocket, and Upay — are governed by their own data protection policies. Transaction information is processed under the terms and conditions of these providers.

Policy Changes

db789 may update this privacy policy from time to time — due to changes in services, legal requirements, or security improvements. Users will be notified of any significant changes via a platform notice or email.

Continued use of the platform after a change takes effect will be considered as your agreement to the updated policy. You are therefore encouraged to check this page regularly.

If you do not agree with the new policy, you may request that your account be closed and the support team will assist you in doing so.